Service

HIGHBANKS RC customer service goal is simple: 
We are committed to providing our customers total satisfaction. Every time. Guaranteed.

We generally respond to your emails the same day during the week and next business day on weekends.
If at any time you need assistance with your order please let us know. We want you to be a satisfied customer and a happy RC hobby enthusiast.

Please keep in mind that the RC hobby is fast growing into the mainstream and more new folks are buying RC vehicles than ever before. This of course means lot’s of new enthusiast questions. We know how it is! We all started in RC at one time or another and know that sometimes you just need some help to figure out where to go and what to do. If you need some help please contact us. We also highly recommend your local hobby shop and/or RC race track. The people you will meet will be glad to help you and will be the quickest way for you to learn all the tricks and tips to have the most fun possible.


You can contact us at:
Email: 
info@highbanksrc.com
Phone: 909-918-6009

To keep prices low we don't keep standard office hours so please leave a message if we don't pick up. 
We appreciate your business and wan't to make sure you are taken care of.